Marvel Refrigeration
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Marvel Refrigeration Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Marvel Refrigeration has 1.5 star rating based on 25 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Appearance is nice, Exterior appearance of their products seems excellent, Look of the produce.
Cons: Quality, Build quality, Noise.Recent recommendations regarding this business are as follows: "Avoid at all cost", "BUYERS BEWARE! I would not purchase from Marvel", "Anything other than Marvel, No accountability, customer service", "Buyers beware!", "Do not buy Marvel products!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Marvel Refrigeration has 1.5 star rating based on 25 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Appearance is nice, Exterior appearance of their products seems excellent, Look of the produce.
Cons: Quality, Build quality, Noise.Recent recommendations regarding this business are as follows: "Avoid at all cost", "BUYERS BEWARE! I would not purchase from Marvel", "Anything other than Marvel, No accountability, customer service", "Buyers beware!", "Do not buy Marvel products!".
Most users want Marvel Refrigeration to offer a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Location. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Marvel Refrigeration Reviews
"Marvel Refrigeration - Refrigerator Review from Dallas, Texas"
Purchased new 48" full size marvel refrigerator. It's is loud and runs at least 95% of the time. It's an energy hog. Marvel sent service man out to replace...
"Worst Product EVER"
Less than a year and weve had our marvel Ice maker replaced 3 times. Now a month after the third one it too is now broken. I dont know if there could possibly...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Worst Product EVER
- One
- Worst quality anything ever
Preferred solution: Full refund
User's recommendation: Avoid at all cost
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Elgin, Illinois
Terrible Customer Service, does NOT stand behind their product
I would NOT recommend this company. They DO NOT stand behind their products.
We purchased a Marvel Beverage Fridge for $1300 (+ tax) and within a year, the handle became extremely flimsy and tattled. When I tried to find the allen screw head to tighten the handle (like the way most fridge handles work), I could not find the it anywhere under the rubber seal. I contacted Marvel to see what I was missing and they told me that this product is a one-and-done product - meaning that I would have to purchase a new door because the handle became loose and they can't guarantee that it would not happen again.
I have never heard of this before - especially for an expensive product like this. Ridiculous.
The Plant Director offered me a 50% discount on purchasing a new door ($828). The door apparently costs over half the cost of the whole fridge. SAY WHAT? I would not recommend another product from Marvel.
They do not stand by their products. This is an at-home fridge with minimal use and should not have come ajar that quickly. What's more frustrating is you can see the screw, but not able to make tighter because it is in the glass pane. Will never use them again and would not recommend.
Additionally, shared this feedback with the retail store that I purchased from as well.
The store agreed that they don't want to be known for selling a brand that does not have a strong customer support team with the ability to fairly problem solve. The only person worth talking to was the Lead Technician who did what he could to get us a fair deal - to no avail.
- Appearance is nice
- Customer service
- Quality of product
Preferred solution: I would like a new door for my Marvel beverage fridge due to a faulty handle that is not able to be secured. I would have had to purchase a new door for a large cost.
User's recommendation: BUYERS BEWARE! I would not purchase from Marvel
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Under counter ice maker full of MOLD on inside in spite of reg cleaning
Waiting for a call from senior management
After taking the other one out I noticed some residue behind where the ice tray and area to be cleaned was. So I removed the shield and loosened water reservoir only to find standing water and mold in and behind the water reservoir on the back wall of the unit. There is NO WAY to clean this area nor does any of the cleaning instructions mention this HEALTH RISK!!! Marvel has so far refused to address this and I have an ice maker that is not working, in my coffee bar cabinetry.
$3,800 for an icemaker!!! And I forgot to mention, in the first year and a half I had two service calls for problems. Problems do happen but this kind of (-) customer service is unacceptable.
Going into the holidays I have a moldy $3,800 ice maker. And the time I have spent on this issue...
- Defects
- No responsibility for issues resulting from poor design
Preferred solution: Full refund
User's recommendation: Anything other than Marvel, No accountability, customer service
Power failure in refrigerator
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Woodbridge, Ontario
Terrible product. Barely lasted 5 years.
- Do not last and very expensive
Preferred solution: Price reduction
User's recommendation: Buyers beware!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Marvel Ice Maker ML15CPS2LS1 Noise
Marvel has refused to address the noise problem and I had to pay for the last service call on August 2nd so I will be reporting Marvel to the Better Business Bureau so other consumers who are considering purchasing any Marvel products are aware that they do not stand behind their products.
- Noise
Preferred solution: Replace this piece of junk with another manufacturer's product that is quiet and efficient.
User's recommendation: Do not buy Marvel products!
Need wine refrigerator info
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrible Design/Legacy # AMLFDR20
- Seems reliable after four years
- Horrible design
User's recommendation: Do NOT buy without trying out in showroom. Maybe this model has been redesigned,
Newark, New Jersey
Evaporator fan motors not working
Naperville, Illinois
DO NOT BUY THIS BRAND
Just another pretty face...designed by an idiot
- Exterior appearance of their products seems excellent
- Interior of under-the-counter fridge has many issues
Preferred solution: Let the company propose a solution
Southampton, New York
Bad wine cooler door
Preferred solution: Door should be replaced free of charge
Greenville, Michigan
DO NOT BUY A MARVEL UNDERCOUNTER REFRIGERATOR
I have a Marvel undercounted refrigerator and it keeps beeping saying the door has been left open even though it is closed. I've had it for 2 years and the sensor has been replace once and now it needs to be replaced again.
I will NEVER EVER buy another Marvel product. It's to the point that I can't even use it at night as I know I will have to get up 4-5 times to try to stop the beeping.
DO NOT BUY A MARVEL UNDERCOUNTER REFRIGERATOR. If the company can't make a sensor that last more than a year they should not use a sensor in the refrigerator.
I'll replace it once more and it only last a year I'll have to just get a new refrigerator and it's will not be a Marvel. See image for model and serial number.
Same issue!!!! It's driving me crazy !
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Middletown Township, New Jersey
Don’t buy
Connellsville, Pennsylvania
6 foot side by side Marvel refrigerator
. Freezer compressor is not working still … and I have had technicians to my house twice. Doors have been ordered, but still not in. 
Very expensive mistake.
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Marvel is the worst for noise and repairs. Compressors replaced for both fridge and freezer. Agree with all these reviews.